abc66's Privacy Policy

This Privacy Policy ("Policy") applies to all users of the abc66 platform's services. By accessing abc66 through its website, mobile version, or any other digital channel, you agree to the terms of this Policy. We take your personal information seriously and keep it secure using SSL encryption and modern security technology.

Reading this Policy is important because it explains what information we collect, why we collect it, how we use it, and how you can stay in control of your data. If you have any questions about any part of this Policy, contact us at [email protected].

1 What Information We Collect

We collect various types of information when you register on the abc66 platform and use our services. This information is used to improve our service quality and provide you with a safe experience.

1.1 Personal Identification Information

When creating and verifying your account, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or other government-issued identification details (when identity verification is required)
• Address details

1.2 Financial Information

We collect payment-related information to process transactions on our platform. Payment methods supported on abc66 include bKash, Nagad, and Rocket. The mobile number and transaction reference required for deposits or withdrawals through these services are collected. We never collect full card numbers or banking passwords.

1.3 Technical Information

When you use our platform, the following information may be recorded automatically:

• IP address and device type
• Browser type and version
• Platform access time and session duration
• Pages visited and click data
• Cookie and local storage data (see details below)

1.4 Communication & Support Information

If you contact our customer support team via live chat or email, the content of that conversation may be stored for security and quality improvement purposes.

2 How We Use Your Information

abc66 uses collected information only for specific, lawful, and clearly defined purposes. We never sell your information to third parties.

2.1 Service Operation & Improvement

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Managing bonuses, promotions, and cashback
• Personalizing your gaming experience
• Monitoring and improving platform performance

2.2 Security & Fraud Prevention

• Detecting suspicious transactions or login attempts
• Keeping your account secure
• Helping prevent money laundering and financial crime
• Age verification — abc66 is for users aged 21 and above only

2.3 Customer Support

We use your communication history to resolve your issues quickly and to effectively manage our 24/7 live chat and email support.

2.4 Legal Compliance

We may store and use your information as required to comply with applicable laws or regulations.

3 Data Sharing & Third Parties

abc66 does not sell your personal information to third parties. However, in the normal course of operations, limited information may be shared in the following situations:

• Payment service providers: Mobile financial services such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• Technology partners: Organizations providing hosting, analytics, or security services may process limited data under strict confidentiality agreements.
• Legal requirements: Information may be provided to authorities upon court order or as required by applicable law.
• Business transfers: In the event of a company merger or acquisition, you will be notified in advance.

4 Cookies & Tracking Technologies

The abc66 platform uses cookies and similar technologies to operate smoothly and improve the user experience.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. The platform cannot function properly without these.
• Performance cookies: Collect anonymous data to help us understand which parts of the site are used most.
• Functional cookies: Remember your preferences such as language and display settings.

4.2 Cookie Controls

You can delete or block cookies through your browser settings. However, please note that disabling essential cookies may prevent you from accessing your abc66 account and completing transactions.

5 Data Security Measures

abc66 follows industry-leading security practices to keep your information safe. The key components of our security framework are:

• SSL/TLS encryption: All data transfers between your browser and our servers are protected by the highest standard of encryption.
• Access controls: Staff are granted access only to the information required for their specific role.
• Regular security reviews: Periodic audits are conducted to identify and address system vulnerabilities.
• Secure data storage: Sensitive information is stored on encrypted and secured servers.
• Fraud monitoring: Real-time monitoring is in place to automatically detect suspicious activity.

6 Data Retention Period

We retain your information for as long as necessary to fulfill the purpose for which it was collected, or for as long as required by applicable law.

• Active accounts: All relevant information is retained for the duration the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period to meet applicable legal obligations.
• Transaction records: Financial transaction data is retained in accordance with applicable financial regulations.
• Technical logs: System logs are generally kept for a short period and deleted periodically.

Once the defined retention period ends, information is securely deleted or anonymized so it can no longer be associated with any individual.

7 Your Rights

As an abc66 user, you have several important rights over your own information:

7.1 Right to Access

You can find out what information we hold about you. To make a request, email us at [email protected].

7.2 Right to Rectification

If any of your information is incorrect, you can request that it be corrected. Keeping accurate and up-to-date information helps ensure a safe service.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, this request may be limited where legal obligations exist or where an ongoing dispute is being resolved.

7.4 Right to Object to Processing

You can object to your information being used for marketing purposes. Upon receiving such a request, abc66 will take appropriate action.

7.5 Right to Data Portability

Where applicable, you can request a copy of your information in a structured, machine-readable format.

8 Protection of Children & Minors

abc66 strictly provides services only to users aged 21 and above. We do not knowingly collect or store information from any person under the age of 21.

Age is verified at the time of registration. If we have reason to believe that an account holder is under 21, we reserve the right to immediately suspend that account and delete any information collected.

9 International Data Transfers

The technical infrastructure of the abc66 platform may operate across various locations. Even if your information is processed or stored outside Bangladesh, we ensure that it remains protected to the standards set out in this Policy in those countries as well.

For international data transfers, we ensure appropriate contractual arrangements are in place to comply with applicable data protection regulations.

10 Changes to This Policy

abc66 reserves the right to update this Privacy Policy as needed. If significant changes are made to the Policy, we will notify you in the following ways:

• Via a notice when you access the platform
• By sending a message to your registered email address

Continuing to use abc66 after notification of changes will be considered your acceptance of the updated Policy. We therefore recommend visiting this page periodically.

11 Responsible Gambling & Data Protection

abc66 believes that responsible gaming and data protection go hand in hand. By analyzing your gaming activity data, we can identify potentially problematic gambling patterns and provide timely support.

Such use of information is always in the interest of your protection and is never shared with third parties. To learn more about responsible gambling, visit our Responsible Gaming page.

12 Contact & Complaints

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available through the website 24 hours a day, 7 days a week
• Language support: Assistance is available in Bengali and English

We will aim to process your request as quickly as possible and within a maximum of 30 business days.